How may I change the mailing address used for my account?
The easiest way to change your address is by completing the change of address line on your dividend check. Your cancelled check will be routed to a data entry center who will affect the change.
You may also notify BNY Mellon of an address change by calling 1-866-537-8709.
How may I replace lost or missing checks?
You may request replacement checks by calling 1-866-537-8709.
May I have my dividends directly deposited into my bank account?
Yes. Direct Deposit offers you the convenience of having your dividends deposited directly into your bank account through electronic funds transfer on the dividend payment date. This service offers the convenience of automatic and immediate access to your funds, while eliminating the possibility of mail delays and lost, stolen or destroyed checks.
If you wish to take advantage of, or learn more about this convenient service, please request additional information.
Or call toll free1-866-537-8709 to speak with a representative.
I received an abandoned property notice. What does it mean? What should I do?
Depending upon your state of residence, property may be considered to be abandoned from three to seven years after the date of last contact. Contact consists of written correspondence, the sale or purchase of shares, or the negotiation of dividend checks. An "Abandoned Property Notice" is forwarded to the address of record for your account six months prior to the time that property is to be turned over to your state of residence.
To claim your outstanding property, simply sign and return the notice to BNY Mellon in the envelope provided. If your mailing address has changed, please indicate your new address on the back of the notice so we may update our records accordingly. Upon receipt of the returned notice, all outstanding funds will be reissued and forwarded to you. Depending on your situation, you may need to directly contact the appropriate state department of unclaimed property.
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